Privacy Policy
How we protect and manage your personal information
Last updated: April 1, 2025. This Privacy Policy describes how Lomarline collects, uses, and discloses your personal information when you use our logistics services or visit our website.
Information We Collect
We collect personal information necessary to provide our logistics services, including: contact information (name, address, email, phone), payment details, cargo information, delivery locations, and service preferences. We may also collect usage data when you visit our website, such as your IP address, device information, browser type, and interaction with our website.
How We Use Your Information
We use your information to: provide and manage logistics services, process payments, communicate about shipments and service updates, enhance our service offerings, comply with legal obligations, and protect against fraud or unauthorized activity. We may use anonymized data for business analytics to improve our operations and services.
Data Sharing and Disclosure
We may share your information with: transportation partners and subcontractors necessary to complete your shipment, payment processors to handle transactions, legal authorities when required by law, and professional advisors such as lawyers and accountants. We require all third parties to respect the security and confidentiality of your personal information and to treat it in accordance with the law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is stored on secure servers with limited access. We regularly review and update our security practices to maintain the highest standards of protection, including encryption, access controls, and security monitoring.
Your Privacy Rights
Depending on your location, you may have the right to: access the personal information we hold about you, correct inaccurate data, request deletion of your data, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise these rights, please contact our privacy team at the email address provided in the Contact section.
Cookie Policy and Analytics
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us provide you with a better experience. We use analytics tools including Google Tag Manager, Google Analytics, Microsoft Clarity, and Posthog to understand how our website is used, improve our services, and optimize user experience. These tools may collect information such as your IP address, browser type, device information, pages visited, and time spent on our website. You can control cookies through your browser settings, including blocking or deleting them, although this may impact certain website functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:
office@lomarline.com
Strada Cetului 57A
Bradu 117141
Romania